Accessibility statement

Courtesy translation; the Spanish version prevails in case of discrepancy.

1. Scope of this statement

This statement applies to the website aguaalcalinacanarias.es, including its content pages, the blog and the contact forms.

2. Accessibility measures applied

• Consistent semantic heading structure (H1, H2, H3) on each page.
• A "skip to main content" link at the start of every page, for keyboard navigation.
• All informative images include descriptive alternative text (alt attribute).
• Forms with label elements associated with each field, associated error messages and states announced to screen readers (aria-live).
• Visible focus indicator on links, buttons and form fields when navigating by keyboard.
• Colour contrast reviewed to meet the minimum ratio of 4.5:1 for normal text and 3:1 for large text, per WCAG criterion 1.4.3.
• Responsive design, with no loss of content or functionality when zooming up to 200%.
• The system's prefers-reduced-motion preference is respected: animations are reduced or disabled if the user has set this.
• Menu buttons and interactive elements have ARIA attributes (aria-expanded, aria-controls, aria-label) for screen readers.

3. Known limitations

Despite our efforts, some parts of the site may not yet fully meet AA conformance. We work continuously to identify and fix these issues. If you encounter an accessibility barrier, we would appreciate you letting us know (see point 5).

4. Content not covered

Third-party documents linked from this site (for example, official manufacturer materials) may not meet these same criteria, as they are not under our control.

5. How to report an accessibility issue

If you have any difficulty accessing content on this site, you can write to us at info@aguaalcalinacanarias.es or call us on +34 630 17 48 08, stating the specific page and the issue you found. We will respond and work on a solution within a reasonable time.

6. Commitment to continuous improvement

This statement will be reviewed periodically as the site is updated, to maintain conformance with the current WCAG 2.1 AA guidelines.